STUDIO POLICIES
Our
1
QUOTATIONS
When making a booking, you must ensure you are clear, precise & specific when describing your design idea. Your quote offered at the time of booking is what we estimate for your new tattoo. However, many different factors can contribute to the tattooing process, which may alter the timescale - such as skin type, pain tolerance, difficult tattoo areas, client breaks etc. Please be mindful your tattoo can take more or less time than initially planned; due to reasons beyond anyone's control; however we try our best to stick to timescale as much as is possible.
2
DEPOSITS
All sessions require a non-refundable deposit in order to keep a date secure. If for any reason you no longer have a deposit on your first appointment (for example: you lose your deposit) but you have other sessions booked in with us, you must pay a new deposit at the time of this change. Failure to do so will result in all your other appointments being cancelled. Deposits are used towards your final tattoo bill at the end. All deposits are non-refundable (under all/any circumstances) and must be paid at the time of booking - no exceptions.
3
RESCHEDULING
To reschedule your appointment with your deposit, we require a minimum of 48 hours notice before your session - failure to do so will result in loss of deposit. Deposits can only be moved a total of two times (strictly under the terms we've been given the required 48 hours notice first). If you need to reschedule a third time, your deposit will be lost and you will need to repay a new deposit in order to reschedule and secure your new appointment date.
4
CANCELLATIONS
If you wish to cancel your appointment, please try to notify us 48 hours before you were due to attend, so we can offer your slot to someone else who is waiting. Due to the nature of our deposits being non-refundable, as soon as you cancel your appointment (and haven't rescheduled for another time, as well as giving us over 48 hour notice), the deposit will automatically be forfeited. If you wish to rebook again for the future, you will need to pay a new deposit in order to secure a new appointment date.
5
DESIGN PREPARATION
Once a design has been discussed, deposit paid & an appointment booked, our next step is to prepare your design. We work on client designs in order of appointments, and clients with larger designs can expect to view their design up to 72 hours before their session. Please note: this is a guideline only and times cannot always be guaranteed. This is because we prepare your tattoo design (at no extra charge) during out-of-hours from the studio, which can naturally be effected by personal factors. All clients with smaller/less complex designs can expect to view their design upon arrival at the studio. Please note: all design preparations are limited to ONE design only, so please make sure you have communicated your idea clearly at your consultation.
6
DESIGN CHANGES
If you wish to make any changes to your design after you have viewed it, these will be made when you arrive to your appointment. If there are any major changes required (which can be easily avoided if you are descriptive as possible during your consultation), you may incur a fee of £30 - £70. This is to cover the short notice given, in order to redesign your stencil again, during unsociable hours. To avoid this charge, it's crucial to communicate your ideas clearly. If you change your design idea completely, you must notify us two weeks before your appointment, as we may need to reschedule your session to more suitable, future appointment. If you decide to change your mind completely and no longer wish to follow through with your tattoo, your deposit will automatically be lost, due to the nature of all deposits being non-refundable, under all/any circumstances.
7
NO SHOWS/LATENESS
If you no show your appointment, any existing deposit will be lost. If you wish to rebook back in again, you will need to leave a new deposit covering 100% of your appointment price. If you arrive to your appointment 15 minutes late, you will be turned away & lose your deposit. To rebook, you will need to repay your deposit and secure a future date for another time.
8
DRUGS/ALCOHOL
Any person found either under the influence or possession of any type of drugs/alcohol will be told to leave the studio immediately and your deposit will automatically be lost. Any person who becomes aggressive/rude towards staff will be reported to the police.
9
20% 'TAP OUT' FEE
If you decide to cut your session short, there will be a 20% ‘tap out’ fee charged on any remaining hours. For example:
If you book a full day of 7 hours (£350) & sit for only 2 hours (£140), that is a loss of 5 hours wage for our artist. In this scenario, we would charge 20% on the remaining of 5 hours (£70 hourly), resulting in an additional charge of £70 to your appointment.